Evolus Reward FAQ's for Consumers

Evolus Rewards™ is our modern patient rewards program that provides patients with an instant $40 off Jeuveau® (prabotulinumtoxinA-xvfs) treatment every 90 days.

Please see the full Prescribing Information including BOXED WARNING, and Medication Guide.

What do I need to sign up for Evolus RewardsTM as a patient?

All you’ll need to sign up for Evolus RewardsTM (Quick Start Guide) is your mobile phone number. This will act as your account number and is all you’ll ever need to access your account and receive discounts with Evolus RewardsTM. When enrolling, we’ll ask you to provide additional details to complete your account profile including your name, email address, zip code, birth month/year and aesthetic treatment history.

If you have any difficulty enrolling via text message, you can elect to enroll instead by email. You will still need an eligible phone number to enroll via email as the phone number will be required to receive discounts.

Enroll in Evolus RewardsTM here or at your local participating practice.

How will I receive my $40 reward?

When checking in for a Jeuveau® (prabotulinumtoxinA-xvfs) treatment using Evolus RewardsTM at your local participating practice, you will need to provide a magic phrase (sent to your mobile phone via text message or phone call) to validate the redemption of an available reward. Your practice (if they participate in the program) will then offer you $40 off directly from the total of your Jeuveau® (prabotulinumtoxinA-xvfs) treatment.

If there are changes to the program structure, will this impact an existing, unused reward that I already have?

Evolus Rewards terms are subject to change at any time. In advance of any change that will impact existing, unused rewards, all members will be notified.

Evolus Rewards can only be used on Jeuveau® (prabotulinumtoxinA-xvfs) treatment at participating facilities. It is not possible to use this discount towards any other product or brand at participating facilities.

Please see the full Prescribing Information including BOXED WARNING, and Medication Guide.

To enroll into Evolus Rewards™ you'll need a valid U.S. cell phone number. When enrolling at a practice or online with Evolus, you'll be issued an enrollment link via text message. If you fail to receive this text message, you can elect to instead receive the enrollment link to your preferred email address.

When done, you will continue to receive communications regarding Evolus Rewards via email instead of text message. To redeem any available reward after treatment, we'll issue the magic phrase to you via a phone call. 

Please note this alternate enrollment path is currently only available when enrolling at your local participating practice.

Evolus Rewards is simple to manage. Your mobile phone number is all you’ll ever need to receive discounts when being treated with Jeuveau®. We’ll keep you updated when you’ve got available rewards and if they’re going to expire. 

Please see the full Prescribing Information including BOXED WARNING, and Medication Guide. 

To redeem an available reward, we need to validate this request. A magic phrase (two-word phrase) will be sent to the mobile phone number associated with your account. This can be sent only via text message or via phone call. If you have opted out of text communications, please text START to 386-587 to subscribe to the program and receive text messages – including the Magic Phrase- again.

If you are unable to receive this magic phrase while in-office, it is not possible to complete the redemption of an available reward.

After redeeming your first time welcome reward, all subsequent rewards will not be available to use immediately. These will become active 90 days after being issued. It is not possible to redeem them prior to this time. 

Is it possible to redeem a reward after it has expired?

Rewards will expire 15 months after being issued. Rewards cannot be extended. It is recommended that you check in with Evolus Rewards™ during all Jeuveau® (prabotulinumtoxinA-xvfs) treatment appointments at participating Evolus Rewards practices to ensure that a new reward is available.

If your practice has opted out of Evolus Rewards, you cannot use your reward at that practice. You can, however, look for a participating Evolus Rewards practice near you here. 

The Find a Specialist page lists all practices across the United States that offer Jeuveau® (prabotulinumtoxinA-xvfs) treatment and if the practice participates in our Evolus RewardsTM patient rewards program.

Please see the full Prescribing Information including BOXED WARNING, and Medication Guide.

What should I do if the practice I usually visit no longer participates in the Evolus Rewards program?

If your practice has opted out of Evolus Rewards, you cannot use your reward at that practice. You can, however, look for a participating Evolus Rewards practice near you here.

Evolus collects your data when completing your Evolus Rewards account profile to help suggest specialists near you, provide information about our products, and notify you of future promotions. For more information on how we may use your personal information please visit consult our Privacy Policy. 

Yes, you can opt out at any time by texting “STOP” to 386-587. Please note: this will stop all $40 off offers and Magic Phrases necessary for the completion of your treatment check in.

How do I opt back to receive text messages from Evolus? 
To opt back in, text START to 386-587 to subscribe to the program and receive text messages – including your next Magic Phrase.

Can I elect to not receive text messages from Evolus and still receive rewards?

Yes, you can request the magic phrase be delivered via a phone call instead of SMS upon your next Jeuveau® (prabotulinumtoxinA-xvfs) treatment at a participating practice.

Please see the full Prescribing Information including BOXED WARNING, and Medication Guide.